Order Cancellation Policy

Custom Patches Canada believes in being highly approachable and flexible for its clients. This is the reason, order cancellation policies are being forged, and keeping clients reassured that they have complete charge of the order.

Orders can only be canceled within 24 hours of post-order placement. Order cancellation requests would be subjected to the following % deduction:

Order cancellation requests placed after 24 hours would be subjected to a 10% deduction

Order cancellation requests placed after 48 hours would be subjected to a 30% deduction

Order cancellation requests placed after 72 hours would be subjected to a 60% deduction

Order cancellation requests placed after 72 hours would only get a refund of shipping charges

Order cancellation requests placed after the parcel is dispatched, won’t be catered to, and no refund shall be made

The clients can easily track the progress of their patches being designed. So, that they can easily know what is going on with their designs and how it is being done which gives them a sense of relief and satisfaction.